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Uber Eats menu and store optimisation

Better menus.More orders.

Already on Uber Eats? We optimise what customers see before they order: your menu and descriptions, photos, add-ons and pricing, so your store sells more. Not on yet? We set you up.

Your Restaurant

Burgers · Chicken · Pizza

PopularBurgersMealsSides

Smash Burger Meal

Two smashed beef patties, cheddar, pickles and house sauce on a toasted bun. Comes with chips.

Meal deal
+

Crispy Chicken Strips

Buttermilk chicken, crunchy coating, choice of dip.

+

Wood-fired Margherita

Tomato, fresh mozzarella and basil on a thin, blistered base.

+

Make it a meal?

Add a drink

Upsize chips

Illustrative example

What we work on

Everything a customer sees on your store.

  • 01

    Category order

    Your best sellers and meals where customers look first, in a menu that is quick to scan.

  • 02

    Names and descriptions

    Clear, appetising wording, using only facts you give us about each dish.

  • 03

    Photos

    We upload your photos to the right items and plan around the time Uber takes to review them.

  • 04

    Add-ons and options

    Tidy, sensible choices: drinks, sides and extras that make it easy to build a meal.

  • 05

    Pricing for the app

    Prices that cover platform fees and still look like good value next to your competitors.

  • 06

    Availability and hours

    Items and hours that match what your kitchen can really deliver, so orders do not fail.

Ways to work with us

Fix it once. Keep it fresh.

Three simple options. Ask us which one fits your store and we will talk you through it.

Once-off

Quick Fix

A full refresh of your Uber Eats store, done once.

  • We capture your store as it is today
  • A full audit and a ranked action plan
  • One approved batch of changes, made for you in Uber Eats Manager
  • Checks on the customer app after the changes
  • A completion report with before and after screenshots
Ask about Quick Fix
Best place to start

Quick Fix + Menu Care

Starter Pack

Sort out your store, then keep it fresh. A Quick Fix plus three months of Menu Care.

  • Everything in Quick Fix
  • Three months of Menu Care straight after
  • One plan, from first audit to monthly care
  • The simplest way to get started
Ask about the Starter Pack

Monthly

Menu Care

Ongoing care, so your store does not go stale.

  • A monthly health check of your store
  • One approved batch of changes each month
  • Your new photos uploaded to the right items
  • A look at your active offers
  • A 1-page monthly report and a review call
Ask about Menu Care

We confirm what is included for your store before anything starts.

How it works

You approve every change.

Nothing changes on your store without your OK.

  1. Get in touch

    Send your details or WhatsApp us. We reply and ask a few questions about your store.

  2. Audit and plan

    We capture your store as it is and send you a clear, ranked plan.

  3. You approve

    You see exactly what will change and sign it off.

  4. We make the changes

    Done for you in Uber Eats Manager, then checked on the customer app.

  5. Report, then care

    A report with before and after screenshots. With Menu Care, we keep going every month.

What we need from you

Simple, and safe.

We keep access to the minimum and never touch your money.

  • A user invite in Uber Eats ManagerAt staff level. Never your password, banking or tax access.
  • Your current menu and pricesAnd the name of the person who approves changes.
  • Your photosPhotos you own the rights to, or a plan to take them.
  • Quick approvalsThe faster you sign off, the faster your store improves.

What customers judge

Four things customers judge before they order.

Customers decide in seconds, on a phone. These are the parts we focus on first.

  1. 01

    Menu and descriptions

    Clear item names, a tidy category order and descriptions that say what is in the dish and why it is worth ordering.

  2. 02

    Photos

    Every key item gets a photo that shows the food clearly. We plan them early, because new photos go through a review before they show.

  3. 03

    Add-ons

    Drinks, sides and extras offered at the right moment, so it is easy for a customer to make it a meal.

  4. 04

    Pricing

    Prices set for the app, not just the till, so each order covers platform fees and still looks like good value.

Why Crave Holdings

We run our own Uber Eats stores.

So we work on this every day, not in theory.

  • Operators, not theoristsOur advice comes from running stores on Uber Eats ourselves.
  • Plain answersNo jargon. You see the plan and approve every change.
  • Safe accessWe only ask for a staff-level user invite. Never your password or banking details.
  • Across South AfricaWe work with restaurants wherever they are in the country.

FAQ

Before you ask.

Do you take photos?

No photo shoots. We use photos you supply and own the rights to, and we can tell you which items need them most.

Do you change my till or POS menu?

No. We work in Uber Eats Manager. If your menu comes from a POS, we give you a checklist for your POS provider.

Can you promise more sales?

No one honestly can. We work on the things customers see before they order, and we show you every change we make.

How long do new photos take to show?

Uber reviews new photos before they appear, which can take a few days. We plan for that and submit them early.

Better menus. More orders.

Tell us about your store and we will show you what we would change.